Collection operating times:
Monday - Friday between 10am - 5pm
Either message our Facebook page, send an email to email@example.com, or text 07310 137619 with a list of your full order (including flavour & nicotine strengths if ordering liquid), and whether you’ll be paying with cash or card.
We will respond to confirm that we have what you want in stock and what it will cost (and if not, will offer alternative products), and give you a 1 hour window for you to come to the shop to collect.
Reply back to us to accept or reject what we have offered, if the latter, please give us your preferred collection time and we will try our best to accommodate your needs.
Upon your arrival, we will leave your order and either the card machine or cash box outside the shop door, step back 2 metres to allow you to check the order and pay for it. (Please note, the card machine at the shop has a 30 second cut off time, so this will need to be done in a timely manner. The card machine will be thoroughly sanitised between each collection, and we will use a different cash box for every order).